LEGAL
RETURNS & REFUNDS
Last Updated: July 9, 2026
Customer satisfaction is important to us.
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RETURNS
Unused and unopened products may be returned within 30 days of delivery. Products must be returned in their original condition and packaging.
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NON-RETURNABLE ITEMS
For health, safety, and product integrity reasons, opened or used lubricant products cannot be returned unless they arrive damaged or defective.
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DAMAGED OR INCORRECT ORDERS
If you receive a damaged or incorrect order, please contact us within 7 days of delivery. Please include your order number and photos of the product.
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REFUNDS
Approved refunds will be processed to the original payment method after the returned item has been received and inspected.
Shipping charges are non-refundable unless the return is due to our error.
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CONTACT
For return or refund requests, email: